1 reviews | Active since Dec 2016

22 Dec 2016, 10:22

Worst service

<p>The worst possible way to spend my vacation trying to trace money that I transferred into my own account. Everyday I call and everyday I get the wrong information and no follow up. Complained on Facebook they contacted me, only to be told someone will be in touch as soon as possible. Once again they don't seem to care that this has been going on since the beginning of December and still no resolution. Time to change banks.</p>

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Replies (1)
Nedbank
Nedbank's reply22 Dec 2016, 12:16
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team