Worst experience I have ever had with financial in stitution

I have never in my life struggled to get things done as I have with Nedbank, Takes a month to get a credit card, eventually gets the card then I am humiliated as the Pin doesnt work, then I want to use the App and my details doesnt work then I have to call ********** 111 and stay on the call for over 30 min to sort out the banks issues but still noone can assist, What a joke ....