WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED

i was super disappointed with Nedbank branch in Ghandi square JHB. I went there trying to open an account, i waited for 30 minutes till someone came to assist. and all they asked was "Yes?" i told her i was there to open an account and she asked me to continue waiting because she is going on lunch. (she never asked if i even had all documentation) People kept coming and leaving without being assisted. A customer spoke very loudly to try and make them aware that we had been waiting for long and no one responded. an hour later the same lady came and asked what i was there for, i told her again and she said i must wait. i continued waiting. when she came for the third time i asked her when i should expect to be assisted and she said i must wait for her colleague to come back from her lunch which will be in 20 minutes. like a sane person i obviously left. Long short of it is that i waited for 1hour and 30 minutes until i eventually left. Now i have a new account with ABSA. I WOULD NEVER RECOMMEND NEDBANK TO ANYONE. You have no care for your customers.

(i must add that the lady who was on lunch made the whole place smell like fried sausages. Even our home affairs offers better service.)