Worst customer service experience

<p>Today I stepped into the Nedbank Cavendish Square branch, I requested help with the banking application, I was told by the manager there is a 15 minute wait...Fair enough. I end up waiting 30 minutes to speak to a consultant. I finally get there and the consultant ignores me and I notice she's looking over my shoulder, I look behind me to find she's having a conversation with the manager who's standing behind me...At this point I began to get a little irritated. The consultant with a blank expression on her face mumbles they've had system issues and provides me with a piece of paper to sign and sends me right back to the manager I spoke to 35 minutes ago. The manager begins to assist me with resolving my query as I was filling in some details on one of the screens I came across an error, I turned expecting to find the manger assisting me to be standing beside me, only to find her standing at the reception desk having a conversation with someone else. At this point I was completely annoyed at the lack of customer service and decided to exit the bank with my issue still unresolved. </p>