Worst customer service ever experienced by a bank

<p>Writing this letter to express my complete dissatisfaction in the unprofessional manner in with my issues regarding the closure of my Nedbank credit card has been handled , I have settled and close the account more than a month ago and have yet to receive any form of confirmation have called in to the call centre and have been transferred all over the show with still no end result more than 5 time .this has to be the worst experience I ever had with any bank .i have been told that i should wait anything from 24 to 48 hours this was over a month ago and im still waiting , when i call in to find out whats happening i get told that they will log a new call and it will take the same amount of time again like i said this was over a month ago i asked to sepak to a manager or the person that assisted me the 1st time and get told they not available or they dont have the details i have requested for , i mean how hard can it be ?</p>