Worst customer service ever

<p>I recently opened an account with Nedbank hoping to have a long term business relationship. However after account was opened I had very unpleasant experience. I have requested to cancel the account and even paid cancelation fee yet request was ignored. I went in a second time where a team leader Lizette assisted however they again failed to meet my request. When I went in a third time again Lizette assisted and said she will follow up with me once she has feedback. However I was left to follow up as I heard nothing from her and when I called Lizette could not even recall who I am and what my request was. Nedbank really disappointed me and I will not refer any friends or family to them as they will be in for a unpleasant experience. </p>