FM
Fatima M

1 reviews | Active since Mar 2018

09 Mar 2018, 11:44

WORST CUSTOMER SERVICE

WORST CUSTOMER SERVICE EVER!!!!!

called in 3 times, no one could pick up any notes from any previous calls, kept on hold for over 27 minutes, transferred 4 times in 1 call, had to re explain to each consultant. rude attitudes and not willing to help - Nthabi Thape. asked to speak to a manager- just ignored or no managers available. different information from each consultant. i cannot believe that such service exists.

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Replies (1)
Nedbank
Nedbank's reply09 Mar 2018, 11:53
Official

Dear Fatima

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Experience Team