Worst Credit Card Application process ever.No Automation nor Innovation

The Call Centre agents, Sales and Verification are both clueless on what they are doing. I have app**** for Credit Card 15 days ago. All the time I call for follow up and to Cancel the application since Im not getting a clear answer.Either they hang up or transfer you from one clueless agent to another with distorting information. One minute you approved the second agent says you have been declined.The Credit Team says wait for a call from Take over team so they can tell you when to collect the card. All I want now is to cancel my application and move to another better bank but Im denied that privilege to cancel the application nor to be given proper answer on my application. Once Im done paying my MFC account Im done with you the Peep Bank.