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Pierre M

1 reviews | Active since Apr 2013

03 Jun 2019, 11:00

Worst Communication and Incompetence ever

Nedbank called me to offer me a credit card. Upon qualifying I was asked to send bank statements etc.. to them. Which I did. I was informed that a branch will call me to confirm delivery of the card. If Nedbank gave me good interest rates I was considering switching both my business accounts and personal accounts to Nedbank. Thank God is did not! More than a week later I received a call again from Nedbank offering me a card again, I explained to the lady that I already completed all the questions and sent the required docs. No reply, no feedback! Today I received a mail from Nedbank... Offering me a credit card..... I mean REALY!!!! I am a very happy Private Client with another bank and Nedbank just confirmed why I will never switch to their level of incompetence! Nedbank please stop offering me ANY more of your products! Your admin and or call centre do not know what they are doing!

With Kind regards

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Replies (1)
Nedbank
Nedbank's reply03 Jun 2019, 11:31
Official
 Dear Pierre We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.  Kind regards Client Service Support