IS
Itumeleng S

1 reviews | Active since Oct 2013

23 Dec 2015, 13:08

Worst Client Service

I went to the Nedbank branch to get a bank stamp. I stood on a very long queue to enquiries. I stood for 1hour 30minutes on that queue. That's the worst client service I have ever received. There are no chairs to sit and wait like other Nedbank branches. This is the worst way to treat clients.

0
Replies (1)
Nedbank
Nedbank's reply23 Dec 2015, 13:25
Official
Hello ItuShi,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team

Best regards,