1 reviews | Active since Sept 2011
Worst cal lcenter
<p>Hi am calling nedbank since 2 hrs call just stays in queue for 15 minutes i called in 2nd time it's again the same story</p> <p> </p> <p>Then i have asked for a callback they confirmed i would get a call in 30 minutes it's been more than 1 and half hour no one called me</p> <p>Again i have to call the cal l center and they said they will put me on hold for a min the call goes back to switchboard nedbank use to be good but with this type of service how would they manage there calls</p>
Worst again the operator took my detaiuls again and transferred the call it's 15 min again no one answers
Worst again the operator took my detaiuls again and transferred the call it's 15 min again no one answers
Dear Praneeth,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Praneeth,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Whatever i got hoild of someone after 6th time of the call and the issue is sorted
I have wasted 100 rands of airtime for this i have spoken to the 2 people from switchborad
tania
thembela mcelemi
I dont rememeber other people's names
Whatever i got hoild of someone after 6th time of the call and the issue is sorted
I have wasted 100 rands of airtime for this i have spoken to the 2 people from switchborad
tania
thembela mcelemi
I dont rememeber other people's names