TK
Thapelo K

1 reviews | Active since May 2016

07 May 2016, 11:22

Worst banking experience

I opened a current account last year with Nedbank, I moved from FNB because the charges were high only to find that Nedbank is even worse. Just todat i had R3190 in my account and I made a purchase of R60, an sms came in showing a remaining balance of R2760. You do the math. Does this make sense to any of you? It's not the 1st time I experience such. I really don't understand what the heck is going on. Sometimes id have more than what I thought and then at some point way less. I don't know if the bank is slow on processing transactiond. I'm not a financial genius. All I want is easy, convenient banking.

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Replies (1)
Nedbank
Nedbank's reply09 May 2016, 06:08
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

 

Kind regards

Client Experience Team