Worst Bank to trust with your money

I wish I saw the reviews before joining this bank. Keeping track with your transactions is impossible, money will go off in your account but you will only get the notifications during working hours or days after the money is gone. This month my homeloan with them double debited for no reason. Marqleigh Swarts, Manager: Credit Risk Early Collections, failed to explain to me why this happened, He told me that it happened because I missed a september payment to which I responded with the proof of payment which was debitted by Nedbank on the day for September. He still proceeded to tell me that my query was closed and still denies to refund the second debit into my account. From the bank, consultants and the whole service received, I regret ever considering banking with this horrible bank.