nN
nokuncala N

1 reviews | Active since Nov 2016

14 Sept 2017, 05:58

Worst Bank to have an account with.

Nedbank service is the worst. Nedbank treats its customers like dirt. Netbank doesn't care about it's clients money, they do as they please with your funds. I am sick of dealing with this 'un-clientcentric bank!' They charge you Sundry Charges which do not make sense. I can't even reverse them because I don't know where they are coming from. Can someone from a decent bank please tell me what Sundry Charges are for? Can someone please help me with how I contact the Ombudsman - Someone needs to do something about how Nedbank's failure when it comes to Treating Customers Fairly.

0
Replies (1)
Nedbank
Nedbank's reply14 Sept 2017, 08:07
Official

Dear Client

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team