SB
Stephinie B

1 reviews | Active since Apr 2012

08 Jul 2017, 14:45

Worst Bank to FICA your account

<p>We have a business account with Nedbank. This account has been frozen since April 2017 because we need to FICA this account. I took all the relevant documents to Nedbank Hartbee****rt branch 3 times already but it is still FROZEN. FICA department blames Hartbee****rt Branch for not sending through the documents and the branch said that all documents were send through to FICA. I complained several times - they will retun my call - have not received ONE return call yet. Rather close your account - DO NOT TRY AND FICA YOUR ACCOUNT WITH NEDBANK - IT IS JUST NOT HAPPENING!!!!!!</p>

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Replies (1)
Nedbank
Nedbank's reply09 Jul 2017, 21:53
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team