JB
Johan B

1 reviews | Active since Mar 2009

20 May 2016, 10:20

Worst bank - stay away, far away!!!!

<p>i have had the misfortune of using this *********** bank for the past couple of years as our business bank.</p> <p> </p> <p>however, i have never met the business banker at the branch. He is always busy talking woth friends, on lunch, out of the bank etc...</p> <p> </p> <p>and i am paying business banking fees, but have to stand in a queue to be assisted by enquiries.</p> <p> </p> <p>so i am discussing confidential information at enquiries with lots of people in a queue behind me.</p> <p> </p> <p>the branch manager, client relations manager and the rest of this circus can't help me they just say wait in the queue.</p> <p> </p> <p>so if you have a business stay far away from the company. Especially this branch. </p> <p> </p> <p>I have to pay salaries today and have an issue with internet banking. Customer care says go and speak to businesss banker. Business banker is awol again!!!!! Been standing in a queue for 30mins now</p>

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Replies (1)
Nedbank
Nedbank's reply20 May 2016, 11:44
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team