1 reviews | Active since Mar 2009
Worst bank - stay away, far away!!!!
<p>i have had the misfortune of using this *********** bank for the past couple of years as our business bank.</p> <p> </p> <p>however, i have never met the business banker at the branch. He is always busy talking woth friends, on lunch, out of the bank etc...</p> <p> </p> <p>and i am paying business banking fees, but have to stand in a queue to be assisted by enquiries.</p> <p> </p> <p>so i am discussing confidential information at enquiries with lots of people in a queue behind me.</p> <p> </p> <p>the branch manager, client relations manager and the rest of this circus can't help me they just say wait in the queue.</p> <p> </p> <p>so if you have a business stay far away from the company. Especially this branch. </p> <p> </p> <p>I have to pay salaries today and have an issue with internet banking. Customer care says go and speak to businesss banker. Business banker is awol again!!!!! Been standing in a queue for 30mins now</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
