Worst bank in South Africa

For months you deducted R320 something from my account as debit order. Today I get a phone call that CC not paid for 5 months!!!!! BECAUSE OF YOUR INCOMPETENCE. YOU STOPPED THE DEBIT ORDERS. I tried to settle this account a few months ago but there is a problem with your account with Capitec. Pre listed does not work. I want to settle this account and get you as a bank out of my life! The incompetence is scary