1 reviews | Active since Jan 2016
Worst bank in South Africa
Two amounts of R90 were taken off my account, as a HonFee??!!. A total of R180.<br> I complained and asked Nedbank to call me.<br> 3 days later they call and tell me that, even though my account reflected money in it when I made the 2 purchases, there actually wasn't any money becauase their system is delayed by 3 days. So now I am being punished for their slow system and R90 penalty is deducted from ME. x2... <br> <br> Take responsibility for your own system Nedbank. Don't make your clients pay for something which is completely out of their control. <br> If there was money in my account on the day and I swiped, I should not be held liable. I want my money back.<br> In fact. keep the R180. you have just lost a client. I am switching banks.
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
