SW
Swain W

1 reviews | Active since Jul 2016

19 Jul 2016, 07:15

Worst Bank in Africa

<p>I had R27000 taken out of my account from Nedbank for card machines that were apparently lost. Which was never the case. It took we 3 months to get half the mony back and I am now wating another 3 months to get the remainder back, I have been dealing with schalk but, all I get told it has been signed off and it will be any day now that has been going on for 2 months!!!!</p> <p> </p> <p>Now I cannot get access to my account as I refused to put more money into it and I have returned debit orders. They really are the pinicle of poor service. I have also written to prime media maybe they can help me get some answers. ID ********** 091089 </p>

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Replies (1)
Nedbank
Nedbank's reply19 Jul 2016, 07:21
Official

Dear Swain,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team