Worst bank ever NEDBANK

I've decided to change from FNB to Nedbank, what a massive mistake. This is experience to date: My bank card were delivered over a period of a week just to discover that the type of card was incorrect, instead of of having cheque card print on my cards, it's printed as credit card. I've tried to rectify the problem telephonically but was told I had to go to my branch. After spending over 2 hours in the branch to have all the issues sorted out any to activate my account I'm now unable to access my money in my account because the account show pending activation. When phoning the call centre I was told they escalated the problem and it will take 28 hours to resolve. In the meantime I must drink water to stay alive. I have now contacted my personal banker and to date I'm still waiting his response..... What a terrible bank you are NEDBANK i hope you keep up your shocking customer service.