WORST BANK EVER, HOME AFFAIRS OF SA I MUCH BETTER THAN THIS!

THIS IS THE WORST BANK TO BANK WITH! AFTER THE MATURITY OF MY MONEY FROM THE INVESTMENT ACC I WAS ADVISED TO TRANSFER IT TO MY 8YR OLD CHILD'S ACC AS I DO JOT HAVE ANY TRANSACTIONAL ACCOUNT WITH THE BANK(THANK HEAVENS FOR THAT!). NOW THAT I WANT TO TRANSFER MY HARD EARNED MONEY TO THE BANK OF MY CHOICE, THE BANK THAT IS CAPABLE OF TAKING CARE OF MY NEEDS,A BANK THAT IS NOT AN "SA HOME AFFAIRS" BY BEING ALWAYS "OFFLINE", A BANK THAT DOES NOT TAKE ME FOR GRANTED, WHERE I WILL NOT SPEND 2HOURS ON THE QUE LOOKING AT ITS STAFF DRAGGING THEIR FEET LIKE THE OQWN THE DAY!...THIS USELESS BANK CALLED NEDBANK CALLS AND INDORM ME THEY'VE BLOCKED MY CHILD'S CARD AS THEY SUSPECTED *****, THAT'S FAIR I GUES! BUT BECAUSE I WAS IN THE MALL I GO STRAIGHT TO THE BRANCH AND DO THE AUNTHETIFICATION AND CALL BACK THE ***** DEPARTMENT AS PER THE CARD FRUAD CONSULTANT'S INSTRUCTION...40 MINUTES AFTER HOLDING THE DAMN PHONE WITH NO ANSWER, IM TOLD BY THE BRANCH CONSULTANT THAT THEY ARE OFFLINE AND THERE IS NOTHING THEY CAN DO AT THE BRANCH...IT HAS BEEN 3 DAYS NOW WITHOUT ANY ASSISTANCE FOR THE BANK. THE WORST THING THEY WANTED FROM ME WAS FOR ME TO PROVIDE THEM WITH PROOF OF WHERE THE MONEY COMES FROM, THAT'S FOOLISH AND IGNORANCE AT ITS BEST! I MEAN CAN'T THEIR OWN SYSTEM SHOW THEM THE MONEY COMES FROM A 24 MONTHS INVESTMENT ACCOUNT! I DO NOT UNDERSTAND, I DO NOT UNDERSTAND, CAN SOMEBODY GIVE ME A BALANCED EQUATION TO THIS! USELESS USELESS USELESS BANK! I AM HAPPY I WAS NOT PERSUADED TO SWITCH TO THEM! I WOULD BE FRUSTRATED MONTH IN, MONTH OUT WITH *********** BUNCH OF PEOPLE WHO DO NOT KNOW WAHT THEE ARE DOING, WHO DO NOT RESPECT THIER CLIENTS' TIME AND MONEY! NEARLY FORGOT! ANOTHER STUPID THING THEY SAY IS, I AM NOT A THIER CLIENT BUT MY 8YR OLD CHILD IS! SO THEY WANT TO COMMUNICATE WITH HIM! AS IF THEY'VE EVER COMMUNICATED WITH MY CHILD! I AM THE SIGNATORY FOR CRYING OUT LOUD, HE DOESN'T EVEN OWN A PHONE AS YET, I OPENED THE ACCOUNT FOR HIM WITH MY OWN MONEY, HE'S NOT WORKING ANYWHERE PEOPLE, I LOAD HIS ACCOUNT MONTHLY! I CANY WAIT FOR THIS NONSENSE TO BE RESOLVED SO WE CUT TIES, NEVER SEE ME OR ANY OF MY CLOSE FAM AND FRIENDSTHERE, WILL ENSURE THAT!