bB
biabienks B

1 reviews | Active since Jun 2016

26 Jul 2016, 09:16

Worst bank ever!!!! Bunch of ******!!!!

<p>Someone paid R300 into my account by accident via EFT. The person phoned the bank and were told that I need to call the bank to reverse the funds. I did so but was told that the person who transferred the money needs to go to the branch. The person did but was told that it would cost R350 to recall the item. That costs more to return the transaction than the R300 she paid into my account. No one at your call centre wants to help her or me to return the funds. Your bank is ***** and I will never in my life refer any one to NEDBANK.</p>

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Replies (1)
Nedbank
Nedbank's reply26 Jul 2016, 10:41
Official

Dear Bianca,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team