Worst bank ever! Blocked account - no reason or communication!

You are the worst bank ever, what makes you think you have the right to block an entire portfolio then tell me when I call that you can't do anything because it's a ****** public holiday. This is done without so much as a call or an email and you leave it up to the client to discover that all of a sudden their account is blocked and so are their cards. Thank goodness I wasn't trying to buy groceries at a shop with a trolley full of stuff.

Not only are you one of the most expensive banks around you're also the worst communicators. Without so much as an email phone call or anything else you block a person entire portfolio. I am so don with you, I might not be your biggest client but I sure as hell will never be your client again nor will anyone that I know if I can help it. Here on a public holiday I can't even buy bread and milk.

This is not the first time this bank has done what the hell it feels like it without notifying customers. Worst bank ever!