Worst Bank ever

<p>Worst Bank ever</p> <p>Out of a great burden with deep feelings, My dealings with this Bank (Nedbank Siemert Road Doornfontein Jhb) had a great start with prompt response; however that soured very quickly over a period of 2 days. My wife was not in the country she went overseas for the 2016 Xmass holiday with the kids, so she ask me to go to any nearest nedbank branch and make a transfer to her supplier hence i have power of attorney in that account. Or alternatively activate her internet banking so she can make the transfer to her supplier. So i went to (Nedbank Siemert Road Doornfontein Jhb).21/12/2016.A consultant by name Quinton Basson. Was helping me i told him that my wife sent me here to activate her internet banking hence i have power of attorney in that account. He requested for my ID, And i graciously gave it to him. Next thing i heard from him was he can’t help me because i am not the account holder, And i said to him that i have power of attorney in that account and he should check. After few minutes he said that i do have power of attorney but he cant help me. i ask him why but he never responded. So i requested for the branch manager. Mr Musa Boloyi who is very rude just like Mr Quinton Basson. Disgusting service, poor customer relationship s****s, passing the buck, ill treatment of customer, withholding information and down right repugnant attitude from both of them. After series of questions by me, Mr Musa Boloyi instructed Mr Quinton Basson to send a mail to legal department and it will take 24hrs to get feedback and i requested for their numbers or reference number in order to make a decision. Mr Quinton Bosson then promise me he will give me a call. I waited to no avail then i went back to (Nedbank Siemert Road Doornfontein Jhb) 2016/12/24. Mr Musa Boloyi and Mr Quinton Basson.With their attitude blatant stuff lead me to run after them to acquire information in which they promised to call me, Rather they played pass me withholding information and down right repugnant attitude from both of them. Disgusting service, poor customer relationship s****s, passing the buck, ill treatment of customer, withholding information and down right repugnant attitude from all employees.<br /> <br /> Everyone do yourself a huge favour and give this Bank a huge skip and never let them darken your door.<br />I will escalate this mail all over the internet. And i will also withdraw my car dealership account from nedbank. poor in technology poor clientele Nedbank.</p>