worst bank ever

<p>this has to be the worst bank in south Africa. I have a mzansi account that I have been using for more than 5 years that has been giving me headaches. I used my card then out of the blue it blocks, I cannot withdraw or use their *120*001# service or even internet banking I have money in my account that I cannot access because they want to update my proof of residence which I have been battling with the bank for weeks to update, once I did they still tell me I have to wait 3 working days which on that specific data is my birthday 13 of May 2016. I have money in the account that I cannot access so I can celebrate my birthday now I have to go back to the people hat know what they are doing which is FNB to re-open my account. Nedbank spoilt my birthday even tried to explain to the supervisor but still. Nedbank you guys need to up your game I'm really dissatisfied disappointed furious etc. thank for ruining my birthday you are the best(sarcasm) I'd rather use all other banks than Nedbank. once this is sorted I close my account n rather use FNB and Capitec. </p>