VB
Vee B

1 reviews | Active since Jan 2014

03 Jun 2019, 12:05

WORST BANK EVER!

Worst bank to deal with by far! From their ATM's to customer service, banking app, online banking - until date no-one was able to assist me. I have the app for more than a year, and still am unable to use it. Harassed me via phone/email and sms for a credit card and credit increase recently. Everything was in order and funds were reflecting. When I went to use my card, it was declined due to insufficient funds!! After numerous attempts I got a hold of them to be told, THEY CHANGED THEIR MIND about increases and took away the credit without notifying me! And there's nothing they can do. Most embarrassing day of my life!

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Replies (1)
Nedbank
Nedbank's reply03 Jun 2019, 12:10
Official
 Dear Ashveeta                                     Your concerns have been noted and a resolution manager will contact you to discuss the way forward.  Kind regards Client Service Support