1 reviews | Active since Oct 2017
Worst bank ever!
Nedbank has just made it to top of the list on shocking service. After months of ********** customer care, I closed all my accounts. It's been a week and I am still receiving smses about overdrawn amounts, despite me having closed the account a week ago and settled all outstanding amounts. Today I call for the 3rd time to complain about the incompetence of the credit card facility and why it takes 3 calls for them to close the damn account and the call operator literally puts the phone down on my ear. Absolutely shocking! If you are with them, jump while you can. Shocking!!
Dear Helen
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Helen
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team