WORST BANK EVER!!!

Hi, my name is Stephen,<br> <br> since i moved over to Nedbank I've had problem NON STOP! but my main problem is now, i have a credit account and booked a airplane ticket on it, i asked the bank to remove the debit order on my account because it was set for the full amount, they said it is removed, a week later i get a sms that states that this amount is being processed on my account, and then it reversed due to not having that amount in my account (My debit orders were set for the 1st of every month, they tried to deduct on the 18th!). i phoned the credit department, and they said that the debit order was never removed, so i payed the amount that i had to pay for the monthly installment, and asked the person to PLEASE REMOVE THE DEBIT ORDER, and apparently it was removed, just to find that the 25th of that same month they deducted it AGAIN! this time the full amount and they got it!, i phoned them again to ask them to PLEASE REPAY THE MONEY BACK INTO MY ACCOUNT as the debit order was removed, i'm currently waiting a week and a half and still no money to bee seen! after what they said it would have taken a day or two, yeah right! ********!!!! NEDBANK IS **** I'M CLOSING MY BANK ACCOUNT!!!!