Worst and Frustrating Service on a mere stokvel account

Mall of Africa's Nedbank is utterly frustrating and a hassle to perform basic transactions on a mere stokvel account everything is manually done and you literally have to go in the bank and wait in a queue to perform a transfer. They require endless paper work and don't give clear indication of what's required so you must make endless back and forth trips to them because they even close earlier than all the other banks