1 reviews | Active since Nov 2010
worse treatment ever from nedbank
<p>I’ve been paying my account every month I have a payment arrangement in place with Nedbank, they receive their payments every month cause I receive a sms thanking me for my payment with a ref number.</p> <p> </p> <p>Then the same week I receive sms every day saying that they have not receive payment and they going to take legal action against me the sheriff is going to come out and serve me legal documents</p> <p> </p> <p>I have emailed nrrqueries numerous times nobody ever gets back to me and I have emailed Bianca Thompson and she said she will deal with but still nothing has been done they put in the payment arrangements but the sms don’t stop.</p> <p> </p> <p>Is this how Nedbank treats there customers, I’m paying you people every month. I have the proof not just statements but sms from Nedbank to state im making my payments.</p> <p> </p> <p>Please will you stop harassing me with the sms. You people are getting your money…….</p> <p> </p>
Dear Barbara,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Barbara,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Thank you for sorting this out
Thank you for sorting this out
