1 reviews | Active since Nov 2012
Worse service ever
<p>I went to nedbank on 18 nov 2016 at about to 2.to do international transfer.i went to tell 4 to ask and she gave me a form to ffill.when i was done i to teller 1 cause teller 4 was busy.then teller 1 told me that it is a wrong form that i was given.i ask to see the manager because no one was helping me but i was told that the manager on lunch.i called nedbank costomer and they told me to go inside and use their phone to get help on the form.when i went inside i was helped by the man called hendry,who helped me fill in the form and everything i need to know.overall it was a bad service as i was there till to 44. wish capitec had international transfer cause if they did i was going to go there as they know how to handle the client</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Still my transfer is not done..nedbank i ddnt know you are this bad.i regret opening acc with you!
Still my transfer is not done..nedbank i ddnt know you are this bad.i regret opening acc with you!
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
I finally closed your account am now with Fnb.i still cant believe how easy the transfer was.as for your employee that shouted at me and refused to write a apology she helped me cause lf she ddnt shout at me infront of everyone then i was still going to receive this bad service.you dont treat clients like that.i will hate this company forever and no one in my family or friends will be associated with this bank.i hate it with a passion.i have never been shouted like that in my life
I finally closed your account am now with Fnb.i still cant believe how easy the transfer was.as for your employee that shouted at me and refused to write a apology she helped me cause lf she ddnt shout at me infront of everyone then i was still going to receive this bad service.you dont treat clients like that.i will hate this company forever and no one in my family or friends will be associated with this bank.i hate it with a passion.i have never been shouted like that in my life