worse service by nedbank

<p>myself and wife app**** for accesing advance from our existing bond with nedbank, the application was done at nedbank clearwater 3 weeks ago. We have made follow up sending emails to sales lady ( Nolene Thomas) she is not responding to our emails and leaving massages since then. I have lef tmassages with the team leader called ilene, receptions and lady for two weeks but we just being send from pillar to post . they only thing i wanted to know was how far is my applications but we just being ignored and We just being inform she is busy and she will call us back with not success. We really thought nedbank takes care of their client but their customer care expecially in nedbank clearwater is the worse </p>