Worse Experience by Nedbank Insurance

Nedbank Home Insurance is Worse Service and Customer Experience.

Claim No. C***

I am a very unhappy customer.

I have an insurance with Nedbank and I have never got a good service with my your insurance, everytime I log an incident it’s take weeks before I get feedback and normal is after I called asking for update.

Again, it’s always a mission to get serviced, but Nedbank Insurance, about a month I logged an incident in my house bathroom and after no one feedback to me. I am told that you have rejected my claim and email with details will be sent.

Hour later I am still waiting for the email with details, I am not happy with the service and the stance of reject claims without investigation.

Please send me your report for assessment and you rejection letter, I will be escalating this rejection as I am covered for this incident.

I will appreciate if you can send me details policy document.