worse bank ever

<p>about three months R2850 was taken from my nedbank savings account after arrangements was made it was refunded.this month again R2350 was taken from my nedbank account.i lodge a complain and requested a refund on 5sept until 13 sept no refund and not even a call from nedbank.never bank with nedbank bad bad srvice no customer care and they dont care if that money was meant for food or if a arrangement was made.funny part they did take the arranged amont for three months then suddenly everything thats left in the account seems there is no correspindence also in nedbank between departments really worse bank ever</p>