Worse bank and service provider ever

The worse banking experience and service ever. I don’t have many regrets in my life but one of the biggest regrets I sit here today with is being in business with nedbank. Passing two weeks now with my query still not resolved, missing out from work having to go queue at your slow service branches and still not getting the help I need missing out on money at work for this, spending soo much of my airtime calling your call centers still not getting the help that I need instead I get told not to contact Hellopeter but here I am now left with no choice but to write this review with the heaving heart a lot of emotions running through me, your consultant telling me that they made mistakes with my account that resulting me having to pay for bank statement and still not getting the help I need instead loosing out on more money. A person can only take and be patient so much with bad experience. But then again I sit here here with my heavy heart still not assisted by Nedbank, what more can a person do. Money came out of my account and still nedbank is not helping me locate where my money went. What more can I do or say how much more should I loose in order for Nedbank and it’s consultants to finally take me seriously. What resort should I run to in order to get the assistant that I deserve as a customer? Your consultant telling me just print out a bank statement it will tell you where your money went but still the statement is useless. WHAT MUST I DO NEDBANK TELL ME WHAT ELSE MUST I DO. HOW KUCH MORE MONEY MUST I LOOSE