World Class Service

I have been in touch with the Nedbank Team via their customer care call center on 01 June 2020 regarding a settlement letter to provide to my previous credit provider. I was greeted by Nonthembu ( I hope I got spelling correct hun) who was polite enough to consider that I may be on prepaid and offered to call me back before redirecting my call. I was then transferred to Sherwin, who assisted me quickly and efficiently. As per Sherwin, the letter was to be manually generated and offered me a service level agreement of 2 days but this was done within 24 hours (absolutely amazing service!!!) I have been a credit client to Nedbank for over a year and I am always kept updated on any changes to my account and if I call in, their call waiting time is of world-class standards. Thank you again Nedbank Team, continue with the amazing service you guys provide.