LS
Lettie S

1 reviews | Active since Dec 2011

13 Jan 2016, 09:17

Wonderful service from Mohamed

I was at Nedbank on 12 Jan 2016 to close my bankaccount which has been dormant for years.<br> Mohamed informed me that I first need to FICA my account and he helped me through the whole process with an amazing attitude.<br> He explained everything so thoroughly to me and he tried everything in his power to find the simplest solution.<br> It was the first time in my life that I had a positive experience at ANY banking institution.<br> The manager who assisted Mohamed was also so friendly and helpful, it was really a pleasant experience.<br> Well Done Nedbank!

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Replies (1)
Nedbank
Nedbank's reply13 Jan 2016, 09:30
Official
Hello Emasmit,

This is really outstanding feedback. We are happy to hear that Mohammed was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team.