Wonderful service
I requested assistance from a call centre agent whom I prefer not to name. She refused to assist me and I requested to speak to the supervisor. Through the grace of GOD, i was assisted by a lady named Tashnee Chetty from the Durban call centre. From the first words and with confidence, I knew that she knows her work. Her listening s****s where 10/10 compared to the other agent. In short, I got my bank statement emailed to me and Tashnee called me back just to confirm that I received the email. Talk about extra ordinary service right there. Thanks to Tashnee, I won't be switching banks anymore. That is a future Manager right there.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
