jM
johannes M

1 reviews | Active since Jan 2015

14 Dec 2016, 18:01

Wonderful and great feedback

<p>I did write a complain about nedbank last week,and recently the manner in which they attended to my case is rewarded with five stars,starting from Mr Nicolas Govender,I was so angry when he called me but he managed to cool me off,that's how client service is about managing the client, thank a lot Mr Nicholas Govender,Then came along the Area Manager of Nedbank,Northern Cape,she is God sent Angel,she promised to help with my case and I am relieved after hearing how she consoled me,and promised to deal with my problem, the conversation with her made me to stay at Nedbank after I nearly decided to leave Nedbank,Thanks a lot Mrs/miss Area manager Northern Cape,you are the best,God sent Angel keep up on helping people</p>

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Replies (1)
Nedbank
Nedbank's reply15 Dec 2016, 08:59
Official

This is really outstanding feedback. We are happy to hear that Nicolas Govender was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team