Without bank card now for more than one month

<p>Nedbank clients now for 26 years. After we became victims of application and ID *****, was advised to open a new bank account so that the other one could be closed. </p> <p>Did as we've been advised to our biggest regret. Now 5 weeks that I am without a bank card and really struggling without it, espesially as I am travelling alot for work related purposes. Our constant queries am seemingly ignored, with NO alternative option to the sponsor card challenge that they seemingly experience.</p> <p>Seriously considering moving to another bank as Nedbank seemingly do not care...and promises and timeframes for actions are not adhered to!!</p> <p>Everything but a relationship banker / ban****</p>