Withholding our incoming funds for 6 days

Nedbank Iveri is operating a wheelbarrow type of ecommerce in 2016. Our 1st transaction was R13,500 paid to us by a client in Ghana. Transaction approved 25 February 2016. We are still waiting to receive the money in our account!<br> <br> WHY is Nedbank holding onto our money instead of placing it in our account within 24-48hrs? <br> Are there c o r r u p t activities going on? Nobody could provide an explanation for this. <br> <br> Eugan in customer care refused to give his surname and said he would report it to admin. Does that mean another week before we get our money? We are so disgusted with our 1st experience of Nedbank ecommerce. It's basically t h e f t if funds were received and not placed in our account days ago.<br>