WITHDRAWAL NO MONEY PAYOUT

NEDBANK REF NO. ***3<br> Did a withdrawal on the 13/07/2015 at ATM 09721 of R1000.00 did not payout the withdrawal. Received a slip that confirms that it will be automatically be reversed/corrected . Phone Nedbank on the 16/07/2015 spoke to Noktuhula lodge a query she inform met that it will take 6 working days to rectify, it did not happened. Phone on the 21/07/2015 spoke to a Sherley said she will phone me back refer it to her Supervisor/Manager she did not phone me back. Phone again on the Saterday 22/07/2015 spoke to a manager sorry forget to write his name down he said SASWITCH will only be in operation on Monday he will phone me back. Monday the 24/07/2015 he phone me back and said SASWITCH has a technical problem and my refund is lodge and it will be paid out but could not give me a date I ask him if he could find out and report back to me he did not phone me back. On the 27/07/2015 I lodge a formal complaint via e-mail to Nedbank. On the 28/07/2015 I received a e-mail from Kamal Bipulprasad he just confirm what was already said to me, but could not confirm a date when the refund will be proses. I phone today again spoke to Londiwe no respond as said in 15 min.