With Nedbank you pay more after Debt Counselling, What is the point then!!!!!!!!!!!!!

<p>After applying for debt review, according my debt counsellor, I can pay less on my bond account but Nedbank has been debiting my account with the normal instalment which I have been returning every month seeing that the account was paid as per their first acceptance. Now I can't return it anymore due to some policy changes and they are not willing to refund me. Nedbank states that I need to pay more than what my original instalment before the debt review was. After asking nicely and after explaining that my debt counsellor did not inform me that I must pay more, Nedbank don't want to help me. I have a family to feed, I need to get to work and back and this debit order amount was exactly the amount to cover these expenses. Now Nedbank says, "Make things happen" or do they MAKE THINGS WORSE!!!!!! </p>