Wish I chose a different provider.

As a Nedbank client I'm highly disappointed with the service I received or should I say service I have NOT received. I have called countless times since Friday 22/03/2019 trying to get assistance with a top up on a existing account an everytime I get "transfered" the line cuts, when I eventually got a call from Kedibone on Saturday 23/03/2019 which is the person I asked for an deal with at n1 city branch. I was told cause I previously app**** an was rejected I have to wait for today which is Monday25/03/2019. I expressed the urgency as I know even if successful I still have to wait for reflection. The last straw was when the receptionist said she will block the call as she does not appreciate my tone an actually started getting angry at me. So my question to the switch board admin lady is: my dear you no how many times I've called an how many times the "line cut" please tell me how you would of reacted after the first 10 attempts of no response from a company you a client of after expressing how urgent ur situation is? The service is completely pathetic. An still nobody has gotten back to me. So much for ur slogan.