Why we visit the bank?...Does the bank realy kwon?

From last I've noticed such significant change on the bank's layout and it's really amazing and welcoming. I've also that noticed that your bank now has a some Ipads to keep clients intertained while they waiting to be served. You also have someone at the front door to give you a queuing slip....That's cool and great...well done. But I think you also forgot why people go to the bank...Well to tell you something you do kwn, we go to the bank to either deposit or to withdraw some money and few of us visits the bank to seat on the couch and wait for more then ten minutes just to do a deposit. I was told that one teller serves one in everything ...which is great but the is also inconveniencing someone who is there just a do one deposit. Why don't you have tellers who will deal with different transactions like other banks...Look at Std Bank your competitor, they've changed the look and I can still do my deposits within 5 munites. The point 'm trying to make is we don't come to bank to seat and play with tabs. ...we want to be in an out and most of all as quickly as possible. As I said it a great atmosphere for someone who has time...but terribly for someone who is in hurry.