Why? Nedbank = Great Big Green Sloth

<p>Please explain why with Nedbank it takes one business day for money to reflect in another Nedbank account when money is transferred?</p> <p>How come this is the case when with Capitec the money reflects instantly?</p> <p>Anyone who stays with Nedbank needs their head read!</p> <p>Nedbank is like a great green sloth, a monolith, that should just close down because you constantly take people for a ride and your systems are seriously inefficient.</p> <p>Can’t wait to close my Nedbank account. I need it for a very specific reason for another month or so.</p> <p>I’ll give some examples of Nedbank inefficiencies which are all within the last 2 weeks:</p> <p>· Click on the “Contact Us” link</p> <p>· The other day a very nice teller in a Nedbank branch told me that I could be paying a whole lot less in bank fees if I changed my account type. She offered to get someone to call me to discuss this. I’m still waiting.</p> <p>· A couple of weeks ago I needed to open a business account for a new business I have started. A friend who banks with Nedbank and has contacts in the business division offered to get one of his Nedbank contacts to call me. It took him two weeks to call me! By then I had opened an FNB account instead.</p> <p>· I visited my local Nedbank branch on Claremont Main Road near the beginning of the month on a Saturday morning when many people do their banking. They had ONE person on duty doing enquiries and a queue a mile long sitting waiting! The person on enquiries could not see the problem. So sad! The reason being most of the people who use that branch are poorer people I suspect. Typical Nedbank cutting costs at the expense of their customers!</p> <p>· I click on the “Contact Us” link which appears when I logoff your online banking and it takes me to a “404 Page not found” page. Really? Is this not sloppy? Moreover when you click on the “Report an Error” on this page it goes to the same “404 Page not found” page. What a joke!</p> <p>And I could go on .. e.g. I visited three Nedbank branches the other month to try to open a Stokvel account. None of them were prepared to assist there and then. Told me to make an appointment. So I went to FNB again.</p> <p>I know I’m wasting my time sending this but it is truly pathetic!</p> <p>Whoever you are you need to get a life and go work for a good bank like Capitec or FNB!l</p>