Why issue rewards if it is not valid?!?!?! What a complete joke Nedban****

It was so discusted with Nedbank and their so called rewards voucher! I was lucky enough to be issued a Nando's voucher yesterday and still phoned to ensure it is above board as in today's life you can never be too carefull. Was assured it is all authentic and this is a new procedure to reward the loyal payers. I then even phoned Nando's (as my voucher was for Nandos) to varify this and they said I must just come in and they will see what they can do to assist me as they have all kinds of payment methords when I am there. Well what a complete waist of time as this so called voucher is invalid and when the very helpful lady from Nando's phoned the bank, there was a whole soppy story of how they issued this in a rush and the proper procedure was not followed and I could not be helped in any way. There were appartely supposed to be communication issued about the mistake and Nedbank will get it rectified... Well, this was not the case so thank you Nedbank, I really felt so rewarded! Even the number on the sms is not even the correct department and when I phoned, I could not be helped and got passed around. I just gave up and decided to come post of my wonderful experiance to others to please be careful and not use the so called rewards voucher from Nedbank! You will just get imbarrased and Nedbank just don't care!!!