WHY IS THERE STILL BILLING ON MY ACCOUNT

Hi Nebank

So I managed to pay my credit card in full and you even sent me a paid up letter.

Problem is the paid up letter dated 28 September states my account is closed and I must destroy the card, which i did.

Now i get an MMS statement stating i still owe R60 odd?

Needless to say you need to fix your issue as far as i am concerned i dont owe you anything on my credit card, the account is paid in full and the account is closed.

Please fix the issue on your end as I am not going to waste any time with Nedbank any longer.

PS - Still waiting for my paid up letter for my personal loan as well............