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natalietoi N

1 reviews | Active since May 2016

24 Apr 2019, 09:46

Why have electricity prepaid on the app if it doesn't wor****

Every single time I buy prepaid electricity via my nedbank money app it takes days if ever to receive the voucher number. Absolutely not on!!!

0
Replies (2)
Nedbank
Nedbank's reply24 Apr 2019, 09:52
Official
 
Dear Natalie Toi
                                     
Your concerns have been noted and a resolution manager will contact you to discuss the way forward. 
 
Kind regards 
Client Service Support 
nN
natalietoi N's update25 Apr 2019, 09:35
Reviewer Update
Thank you to Nicolas at Nedbank. He supp**** me with reset info for my device - hopefully this resolves the issues going forward