1 reviews | Active since Sept 2015
WHY DID YOU BLOCK MY ACCOUNT
WOW NEDBANK. I SPENT 2 HOURS 2 HOUR S ATYOUR NEWTOWN BRANCH WHERE NOBODY WAS WILLING TO HELP. I CALLED YOUR CALL-CENTRE FROM WITHIN THE BRANCH AND THE LAST CONSULTANT I SPOKE TO HUNG UP ON ME. I HAD TO BEG FOR MONEY T PAY FOR MY PARKING TICKET TO LEAVE THE MALL. THE ONLY THING I'VE BEEN TOLD IS THAT MY ACCOUNT WILL TAKE 5 WORKING DAYS TO UNSUSPEND. PLEASE EXPLAIN WHY IT WILL TAKE THAT LONG WHEN THE FICA WAS VERIFIED IN OCTOBER? WHY WAS MY ACCOUNT BLOCKED IN THE FIRST PLACE?
Dear Gugu Ashefon
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Gugu Ashefon
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team